ASIA

More speakers have joined this year’s Radiodays Asia, the leading radio and podcasting conference in the Asia-Pacific, to be held 5-6 September in Kuala Lumpur, Malaysia.Jacqueline Bierhorst, Project Director Digital Radio Netherlands & Country Manager, Radioplayer NLJacqueline Bierhorst has been a pioneer in commercial radio since 1987, specialized in distribution, marketing and content.  She has a strong track record in launching and leading successful commercial television and radio channels in The Netherlands and Belgium.  From 2011 till 2015 she was project leader on the roll out of the DAB+ network in The Netherlands for all commercial broadcasters. Since 2015 she is project director Digital Radio NL, a collaboration between public and commercial broadcasters and the Ministry of Economic Affairs coordinating involvement of all stakeholders and joint marketing of Digital Radio in The Netherlands.Jacqueline is owner of Jacky B Entertainment Solutions, vice president of WorldDAB, a member of the WorldDAB Steering Board, chair of the WorldDAB Marketing Group and an active ambassador of digital radio throughout Europe. Jacqueline is also consultant of the Flemish Government, Department of Culture, Youth and Media on the introduction of DAB+ in Flanders, initiating collaboration throughout the Flemish stakeholders on digital radio and country manager Radioplayer Netherlands.Adam Bemma, DVB, ThailandAdam is a media trainer and advisor based in Chiang Mai, Thailand. He is also the English managing editor at Democratic Voice of Burma (DVB).

Darshini Kandasamy, CEO Trident Media, and Between The Lines, MalaysiaDarshini Kandasamy ran Between The Lines, an email newsletter service that curated, summarised and contextualised daily news in Malaysia. She has formerly worked at the globally renowned Malaysian news site, Malaysiakini, written for international publications such as CNN and Foreign Policy. She also co-founded the non-profit Malaysia Information Literacy Education (MILE) group and currently runs Trident Media, a boutique writing, editing and media consultancyRon Baetiong. Founder and CEO, Podcast Network AsiaRon Baetiong is an experienced start-up founder in the Philippines who has done the following: Founded Podcast Network Asia, the biggest Podcast Network in the Philippines that helps podcasters produce and monetize their shows using technology; hosts the #1 business podcast in the Philippines, and one of the top entrepreneurship podcasts in Asia – Hustleshare; created ChatbotPH, the first chatbot development agency in the Philippines and led the company to be acquired by the Sterling Paper Group in 12 months since conceptualization; conceptualized, designed, launched and scaled the biggest nightlife app in the Asia – Partyphile.Lisa Leong, ABC Radio and Podcast Presenter, AustraliaLisa is the popular presenter of live radio broadcast show “Sundays with Lisa Leong” on ABC Radio Melbourne and the expert interviewer host of This Working Life on ABC Radio National and ABC Podcast.  She has co-authored with Mon Ross the award-winning book “This Working Life: how to navigate your career in uncertain times”.  A former Intellectual Property, Technology and Wine lawyer (yes, there is such a thing!) Lisa caught the radio bug in Hospital Radio in London in 2001. After graduating from the radio program at the Australian Film Television and Radio School, Lisa did a stint presenting the Late Night Australian Music shows on commercial radio stations Hot Tomato on the Gold Coast and SA.FM in Adelaide, before joining the ABC presenting the breakfast show for the Eyre Peninsula in South Australia.  Lisa is also an award-winning innovator and master facilitator, her unique approach has been the subject of Harvard Law case study and inspired her TEDxMelbourne talk “Can robots make us more human?”David Hua, Director of Audio and Language Content, SBSDavid Hua has over 20-years’experience in the media industry and is currently responsible for output in over 60 languages. He has held a number of senior executive roles at the Australian Broadcasting Corporation, and has been responsible for diverse portfolios across content, marketing, commercial, radio, and digital.  Prior to coming to SBS, he led the ABC’s international services including Radio Australia, ABC Australia (TV), and digital services that connect audiences around the world with Australian stories.  David did most of his tertiary education at the University of Technology, Sydney where he received his Honours and Masters degrees in media communications. Born in Vietnam, David has lived in regional New South Wales before moving to Sydney.  He speaks Cantonese, Vietnamese and Mandarin.Radiodays Asia is a collaboration between Radiodays Europe, the world´s largest and leading conference for radio, audio and podcast, and broadcasting and podcast partners in Asia and Australia. The 2023 edition will run over two days in two tracks with 50 sessions. Top international speakers and industry leaders as well as successful producers and market experts will share their insights.Register for Radiodays Asia 2023 here. […]

Content from BPRBranding is important for every company, especially radio stations. The station’s “brand” or at least its perception in the minds of the listeners not only creates a memorable impression but it allows your listeners and advertisers to know what to expect from your station. It is a way of distinguishing your station from your competitors and defining your product offering.Put simply, a great radio brand is one that consistently delivers compelling content the audience wants and effectively differentiates itself in a positive way from other stations in the market. But that is a lot easier said than done.

Some important characteristics that make a brand great include:
A clear, compelling, and unique brand promise that is effectively communicated to the listeners. Those three words are important:

clear i.e., concise, and easy to understand.
compelling i.e., captivating because the audience wants it
unique i.e., no one else is doing it

A great radio brand is consistent in every aspect of the station…. music, talent, promotions, messaging, social media, audio & visual identity, and overall listener experience. Every song must fit within your brand promise. If your promise is “90s to Now” …. do not play any 80s. Listeners are not stupid.
Strong emotional connection. A great brand creates a strong emotional connection with its audience, evoking feelings of trust, loyalty and even love.
Authenticity builds trust with the audience by being honest and transparent about what the station promises to do and delivering on it. Any brand can make promises via marketing, but the best deliver on those promises and earn the trust of their customers as well as the community. Amazon is a perfect example of a brand that has earned the trust of its customers by being authentic.
A great station continuously strives to innovate and improve its content and position to stay ahead of the competition. That’s why strategic and music research are vital to a brand’s success.
Staying relevant to your listeners is crucial to a station’s brand. You must understand and respond to their changing needs and preferences. Zapoleon’s Music Cycles are a great example of the everchanging listeners’ tastes. See above re strategic and music research. How can you super serve your audience if you don’t know what they want now?
A great brand is able to communicate its promise in a believable way and always delivers on that promise. This goes hand in hand with authenticity.
What is your station’s USP? If you don’t have one, then your brand images will be weak.
Adaptability is important to a brand’s success as it allows for the station to evolve with the changes in the market and listener needs. Your station’s brand is then perceived as, to use an oft quoted term, “keeping up with the times”.
Perhaps it’s time to do a complete and objective audit of your station’s brand. This must include not just what’s happening on air but also marketing, social media and other platforms. Everything must be aligned. And please start with the research…. drill down on exactly what it is the listeners want. Remember, selling something no one’s buying is an exercise in futility.By David Kidd, BPR […]

BRISBANE, Australia – I have a confession to make: I had severe writer’s block before finally coming up with the topic for this article. You see, throughout the duration of my career, the industry has been primarily focused on deeper content integration, new emerging platforms, monetizing digital, and future-proofing revenues. Because of this, many of us are guilty of neglecting perhaps the most important aspect of radio sales: selling commercials.Don’t get me wrong. While we absolutely need to focus on diversifying our product mix, maximizing non-spot revenue, and commercializing our sponsorships and talent reads, the fact remains that pre-recorded commercials still represent the overwhelming majority of inventory sold on a radio station. Taking time to consider how you craft, sell, and deploy these commercials will not only give you a sales edge and make the campaign work harder, they may just gain the approval of a highly discerning Program Director!Here are four things to consider when looking to optimize your clients’ pre-recorded commercials:

Respect the format of the radio station.This one cannot be understated. Although a loud and obnoxious commercial laden with “earwigs” might help the brand cut through the clutter, it’s been my experience that commercials work a lot harder when they fit naturally into the format of the station. Is the station rock or adult contemporary? Are the announcers outgoing and bombastic, or do they have a more understated delivery style? What is the personality of the radio station and brand? The more you can replicate this style and feel, the more likely it will be invited in by the listener. This type of thinking can also help you gain a sales edge. I remember winning a large national contract with a fast-food brand due to our approach to their pre-recorded commercials. Naturally, all the networks were vying for this revenue and throwing all kinds of entitlements and value into their proposals. Debriefing with the client as to why we were successful, they told us we did one thing differently (which essentially decided it for them): we took the same piece of creative and tweaked the music bed to fit in with the format of each station (rock, ’80s, soft rock, pop, and R&B). This simple tweak added an entirely new dimension to the value proposition we were putting forward.Treat commercial airtime like content airtime.I’ll let you in on a little secret: the audience doesn’t consume radio the way we sell it. Everything that comes out of the speakers, be it content or commercial airtime, is a representation of the entire radio station to the listener. When formulating your commercials, you need to really think about this dynamic with the audience. How do you give the audience entertainment? How do you hook them at the top and keep them listening? How do you make sure there is a value exchange there for giving their attention? So much of great radio programming is about hooking, teasing, and then delivering the payoff; our approach to commercials should be the same.Leverage contextOne of the easiest wins that you can have is creating and instructing different creative executions to run during different days and dayparts. Resist the tropes and traps of overtly stating the context, such as “Monday-itis anyone?” Instead, really try to speak to the audience in a way that’s appropriate for the time they are listening. A Monday morning and a Friday afternoon are two very different mood states and mindsets for the audience. A Monday morning might be key for “information gathering” and setting the agenda for the week, whereas a Friday afternoon is about winding down and transitioning from work to family life. Think about how these two different need states might influence the copy, read, and music bed of the commercial. One of my favourite examples of this was a coffee brand that would advertise their drive-through options in the AM, promote the instant coffee options at 2 pm – 3 pm to fend off those afternoon energy slumps and then push their hot-chocolate ahead of the evening wind down.Mess with the clocks!30 seconds is a unit of time, that’s it. Don’t miss the opportunity to take that 30 seconds and re-divide it to make your clients’ commercial execution more impactful. Does a 15-second top and tail drive more engagement? Could you do a 15-second commercial and then splice 3 x 5-second “sonic triggers” throughout the break? What about a 15-second at the top teasing a 45-second “feature” at the end of the break? Don’t think about these executions as a clever tactic to sell but rather as a mechanism to tell the client’s story in a unique way.The Lesson: In a world of content integration, multi-platform executions, audio ecosystems, and digital amplification, there is still no better vehicle to connect a radio audience with a client’s brand than a pre-recorded commercial. Sometimes you simply can’t beat a classic!Jamie Wood is the Global Sales Director of Boost Media International, Boost provides revenue solutions and advisory services to media companies globally.  Jamie also hosts Media Sales Mastery a top rated podcast showcasing best practice from some of the industry’s top thought-leaders.   […]

Selling Radio Direct with Pat BrysonWhat CAN advertising do for businesses?In their heart of hearts, businesspeople want to run an ad today and have teeming multitudes run into their store tomorrow screaming out our call letters.

Since they all start with “K” or “W” in the US at least, customers will find it confusing at best to attribute their arrival to ads heard on our stations. Also, it’s not their job to help businesses know how their advertising is working. Customers want to get their needs met in the most expeditious way and go on with their lives.Measuring traffic flow is the best way to know if advertising is working. Over time, traffic should increase if advertising is effective. Note, I didn’t say “sales”. Once a potential customer crosses the threshold, it’s up to the business to sell them. Often, we get an interested potential customer into the store, but the “friendly, knowledgeable personnel” fail to sell them.Most advertising is designed to work over time. Why? Because on any given day, the national average for people who are “hot” consumers (those who are planning on buying TODAY) is only 2%. “Warm” consumers (those who are thinking about buying and developing their criteria for a purchase) make up only 8%. That means that statistically, 90% of the population is “cold”. They are NOT planning on buying today and aren’t even thinking about it.Our clients seem to think that every time one of their ads airs, everyone within their trade area is wanting to buy what they are selling. Not so.The main objective of advertising should be to predispose the 90% and the 8% to buying from our clients when they have the need. And no one, not us nor our clients can determine exactly when that need will arise. Advertising’s job is to make sure that customers will at least go into our clients’ stores or call them, or go online to their websites and give them a chance to serve them. Otherwise, if our clients’ names are not in the customer’s mental file drawer, they will never see that person. The customer will end up in one of the national chains that does have space in their file drawer.As we are in the sales process, we need to explain to our prospects how advertising works. The 2%, 8% and 90% also explain why advertising should be consistent and long-term. As advertising professionals, it’s up to us to craft campaigns that will work. Higher revenue awaits for our clients and for us.Main Photo: ShutterstockPat has a New Book […]

Expat radio station Surf 102.5 FM in Thailand’s resort town of Hua hin has rebranded as Surf Radio. 
The station started life 20 years ago as an initiative of Pongsawatch Charoennithithat with a vision to provide English radio for expat residents and visitors to the area. 
The station initially experienced some success, but soon faced challenges due to inadequate signal, and poor audio quality.

In 2015, Richard Buckle approached the owner with a view to transform and rebrand the station as Surf 102.5. 
Local businesses actively engaged with Surf for advertising and local community groups soon asked for promotion of their events, Surf 102.5 continued to grow in popularity.
Today, Surf Radio has undergone a major overhaul in terms of equipment, antenna, audio processing and high quality streaming.
Programming has been refreshed with new jingles voiced by legendary voiceover Mitch Craig that compliment Surf Radio’s playlist of mainly 80’s and 90’s hits, plus a sprinkling of  2000s, new tracks and a few classic old favourites.
Surf Radio’s new website is optimized for use on mobile phones, and the Surf Radio player appears similar to a radio app. […]

Content from BPRThe subject of Artificial Intelligence (AI) and what it can contribute to media and broadcasting specifically is a topic so hot right now that pretty much by the time you finish writing an article about it, whatever you have written is behind the times.  We can look forward to a feeding frenzy of ideas and applications about how radio can utilise AI to enhance, extend and expand our content horizons so I am not going to delve into that but rather focus on the implications of AI and longer-term considerations.What got me thinking about this was a conversation with a friend who is about as far up the AI development food chain as you can get.  Admittedly not necessarily in audio applications but certainly in the higher-level applications of this amazing and slightly scary technology.

My first question was “So what is possible?” to which the answer was “Whatever you can imagine.”  This was quite a challenging response as I can imagine a lot, so I put to my friend the following.“What about a radio presenter with the topical edge of Howard Stern, the comedic timing of Bob Hope, the humour repertoire of Joan Rivers, the debating skill of Margaret Thatcher and which sounds like George Clooney”.My friend just smiled and replied “easy, so that’s all you want?”Well, it is not in fact as “easy” as all that, but it is entirely possible if the boffins have access to enough of the right reference data and modelling parameters.This prospect of engineering super AI personalities may seem fantastic, but it is comfortably within the remit of the technology.  The question is not so much what is possible but where we draw the line.  At present it seems the excitement about AI is moving well ahead of factoring the implications that may result.A recent example of this was the German magazine “Die Aktuell” which some weeks ago promoted an interview with Michael Schumacher stating the interview would “answer the burning questions that the whole world has been asking for so long”. However, the interview was not of course, with the real Schumacher but rather written by AI on a chatbot. To the horror of the Schumacher family the magazine sold it to their readers as a “world first”. The magazine even featured a photograph of a smiling Michael Schumacher on the front cover promoting the fake story. The Schumacher family are of course taking legal action and many wish them well in that pursuit.At this stage of the game no-one in their right mind can lay claim to knowing where AI is headed.  It is potentially the most expansive technology ever created because at a point it transcends human influence and becomes self-learning and self-developing if designed and allowed to do so.  It will not be a rabbit we put back into the hat easily because the commercial opportunities of AI will create such momentum and demand for the technology it will be a brave person who argues putting the brakes on and pausing to think for a while.So it’s not so much a matter of debating the potential and limits of the technology but rather the implications of the technology.In terms of broadcast some of the implications include:Copyright: What protections if any, will personalities have to their voice, content, style and personal story?Security: What protections will we need to prevent malicious interference, such as hackers accessing your AI traffic reports and turning them into a guide to Karma Sutra positions or a disgruntled employee deciding to leave you with a “special” message in the 7am news, read by your AI news anchor.Competitiveness: What if at the flick of a switch your competitor can have an AI personality that is funnier, smarter, wiser and knows exactly what “less is more” is all about compared to the real presenter you have that costs a fortune, never shuts up and is difficult to manage.Legal: What if a malicious interference leads to your station AI voice defaming someone or spreading false information.  Where does a station sit legally with that?  For some reason I think a defence of blaming the AI will not stand up in court.Listeners: What will listeners think about it all?  Will they even notice? Will there be a value placed on a real presenter or will they not care? Will it simply be about who entertains and informs them the best.Presenters: What does it mean to real presenters when they are competing against more knowledgeable, funnier AI presenters who never have “bad days”, deliver a perfect sense of timing, don’t take holidays, never get sick, have no problem filling a 6-hour show on a Sunday, do everything they are told and are cheaper?Radio’s Competitors: What does it mean to radio when our streaming competitors can replicate everything a radio station can offer with at least an equal degree of personality, content and localism?The main message is that while we all rush towards what AI can do for radio, pause a moment to consider what it may do to radio. This is not something you can stop or ignore. Look for the opportunities, protect against the threats, avoid the hype and pause occasionally to think.By the way, this was written by the real Wayne Clouten…not a Chatbot. Trust me, I’m a consultant.By Wayne Clouten, BPR […]